Customer Service
At A Biomedical Service, your satisfaction is our number one priority. Equipment status, shipping questions, warranty claims, billing, and general support — Mon.–Sat., 8AM–6PM PDT.
A Biomedical Service Is All About Customer Service
We understand how important it is to have your equipment up and running at all times. Patients depend on healthcare providers, who in turn rely on their biomedical service partner — that's us. We're committed to providing our customers with the highest quality customer service, 24/7.
Our highly trained customer service representatives are prepared to address any inquiry or concern while delivering reliable product information and service status updates.
How We Can Help
Repair Status
Track the status of your equipment repair or maintenance visit.
Shipping & Returns
Depot repair shipping labels, return merchandise authorizations, and tracking.
Warranty Claims
All repairs carry a 90-day warranty. We'll make it right, no questions asked.
Service Scheduling
Schedule onsite visits, PM appointments, or arrange depot repair drop-off.
Get in Touch
For service inquiries, product questions, part requests, or financing information — our friendly team is ready to help.
Fresno, CA 93705
Healthcare clients are always welcome to stop by our office to speak directly with a customer service representative.
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