Depot Repair Service

Patient Monitor Repair — Ship It In, Get It Back Fixed

Expert depot repair for bedside patient monitors from all major manufacturers. Ship to our Fresno, CA facility for a free evaluation and written quote. 5–10 business day turnaround, 90-day warranty.

ISO 9001 · 14001 · 45001 SDVOSB Veteran-Owned Written Quote First Field & Nationwide Depot

Models We Service

We repair all models listed below. Contact us for models not listed — we service many additional variants.

Philips IntelliVue MX800

High-acuity bedside monitor for ICU use; we repair display failures, parameter module faults, and network connectivity issues.

Philips IntelliVue MX700

Mid-acuity bedside monitor supporting ECG, SpO2, NIBP, temperature, IBP, and EtCO2 with touchscreen interface.

Philips IntelliVue MX600

Versatile bedside monitor for step-down and progressive care units with optional Microstream EtCO2 and SvO2.

Philips IntelliVue MX400/MX450

Compact multi-parameter monitors suited for general ward, step-down, and transport applications.

Philips IntelliVue MX100

Portable transport monitor with full parameter support, 6-hour battery life, and MX connectivity.

GE CARESCAPE B850

High-acuity ICU monitor with open architecture, multi-parameter support, and CARESCAPE network integration.

GE CARESCAPE B650

Mid-level monitor with flexible parameter configuration, multi-display support, and network connectivity.

GE CARESCAPE B450

Compact bedside monitor for general care with essential parameters and easy bedside scaling.

Mindray BeneVision N22

22-inch touchscreen high-acuity monitor with distributed monitoring architecture and advanced hemodynamic parameters.

Mindray BeneVision N19/N17/N15

Mid-range BeneVision monitors with configurable parameter modules and remote viewing support.

Mindray BeneVision N12

Compact 12-inch monitor suitable for step-down and general ward applications.

Nihon Kohden BSM-6000 Series

Modular multi-parameter monitors with BSM network integration and advanced arrhythmia analysis.

Draeger Infinity Delta/Gamma/Kappa

Dräger Infinity series bedside monitors with extensive parameter options and InfinityConnect network support.

Spacelabs Qube

Compact monitor with integrated recorder and telemetry capability for general care environments.

Welch Allyn Connex Spot Monitor

Vital signs spot-check monitor for blood pressure, SpO2, temperature, and pulse rate.

Masimo Radical-7 / Root

Pulse oximetry and multi-parameter monitoring platforms with rainbow SET technology.

A Biomedical Service repairs patient monitoring systems used in ICUs, step-down units, emergency departments, and general wards. Our certified biomedical technicians diagnose and repair display faults, parameter module failures, power issues, and software errors to OEM specification.

We service all major patient monitor brands and models — Philips IntelliVue, GE CARESCAPE, Mindray BeneVision, Nihon Kohden, Draeger, Spacelabs, Welch Allyn, and more. If your monitor isn't listed, contact us — we likely service it.

How Depot Repair Works

Four simple steps from broken to back in service.

1

Ship Your Device

Pack and ship to our Fresno, CA facility. We provide packaging guidance on request. Prepaid shipping labels available for qualifying repairs.

2

Free Evaluation & Quote

We diagnose the fault and deliver a written repair quote within 24 hours. No charge if you decline — we return the device at no cost.

3

Expert Repair

Approve the quote and our certified technicians repair to OEM specification using quality parts. Most repairs completed in 5–10 business days.

4

Tested & Returned

Full functional and safety testing before shipping back with a complete service report and 90-day repair warranty.

What We Repair

Common patient monitor faults our technicians diagnose and correct every day.

Display & Touchscreen Repair

Cracked, dim, or unresponsive LCD/touchscreen replacement. Dead pixels, backlight failures, and display board repairs on all major monitor platforms.

Parameter Module Repair

ECG, SpO2, NIBP, EtCO2, IBP, and temperature module repair. Module connector failures, calibration drift, and parameter accuracy issues corrected.

Power Supply Replacement

Won't power on, trips breaker, or shuts off unexpectedly. Internal power supply diagnosis and replacement with tested components.

Software & Firmware Issues

Frozen software, boot loops, and configuration errors. Firmware updates, software reinstallation, and parameter configuration restoration.

Alarm & Communication Faults

False alarms, alarm silence failures, and central station communication issues. Network interface and telemetry module repair.

Preventive Maintenance

Scheduled PM including performance verification, electrical safety inspection (ESI), battery replacement, and compliance documentation.

Patient Monitor Brands We Service

We repair all major patient monitor manufacturers and their current and legacy product lines.

Philips IntelliVueGE CARESCAPEMindray BeneVisionNihon KohdenDraegerSpacelabsWelch AllynMasimoNellcorNoninSchillerBiolightEdan

Why Choose A Biomedical Service

Free Evaluation

No charge to evaluate your device. Written quote provided before any work begins — you decide whether to proceed.

90-Day Warranty

All repairs backed by a 90-day parts and labor warranty. If the same fault returns, we fix it at no charge.

Certified Technicians

ISO 9001, 14001, and 45001 certified facility. Veteran-owned (SDVOSB). Every repair is fully documented for your compliance records.

Fast Turnaround

Typical depot repair completed in 5–10 business days from receipt. Rush service available on request for critical equipment.

Nationwide Shipping

Based in Fresno, CA. We accept ship-in repairs from healthcare facilities across all 50 states. Packaging guidance provided on request.

Service Documentation

Complete service reports provided with every repair — suitable for accreditation, biomed records, and compliance audits.

Patient Monitor Repair FAQ

What patient monitor brands do you repair?
We repair all major brands including Philips IntelliVue, GE CARESCAPE, Mindray, Nihon Kohden, Draeger, Spacelabs, and Welch Allyn. Contact us about any brand not listed.
How long does patient monitor repair take?
Most repairs are completed in 5–10 business days from receipt. Rush service is available on request for critical care equipment.
Do you provide a loaner monitor during repair?
Loaner monitors are available on request for qualifying facilities. Ask about availability when you submit your repair request.
What does the free evaluation include?
Our technicians perform a full fault diagnosis and provide a written repair quote itemizing parts and labor. No charge if you decline the repair.
Do repairs come with documentation for our biomed records?
Yes. Every repair includes a complete service report documenting the fault found, work performed, parts replaced, and test results — suitable for accreditation and biomed records.

A Biomedical Service is certified to ISO 9001:2015, ISO 14001:2015, and ISO 45001:2018.

Get Started Today

Ready to Ship Your Patient Monitor?

Request a free evaluation and written repair quote. No obligation until you approve. 5–10 business day turnaround, 90-day warranty on all repairs.

Request a Repair Quote
+1-800-910-1422
 Free evaluation
 90-day warranty
 Written quote first
 Nationwide depot